What you will accomplish

Prospects will open a polished public page that explains your facility, shows your services, and offers clear next steps such as registration or marketplace browsing.

Overview

Use this guide to set up the public page that introduces your facility.

When you finish, prospects can open a page that explains who you are, what services you offer, and what they can do next.

This page is helpful when you want one simple link for storage requests, marketplace browsing, vendor invoice submission, or customer registration.

Before you start

• Prepare a short description of your facility.
• List the services or amenities customers should know about.
• Choose what visitors should do next, such as register, view listings, or contact your team.
• Review Customer portal settings if your logo or colors need updates.

Step 1: Open Website & signup settings

Go to Settings > Website & signup.

Scroll to Public facility page.

Step 2: Choose the public page address

Find the facility page address field.

This address is sometimes called a slug. A slug is the short name used at the end of the web address.

Choose something simple and recognizable.

Good examples:

• smith-storage
• apex-collector-cars
• downtown-car-club

Avoid long names, spaces, punctuation, or words customers may spell wrong.

Expected result

Your facility has a public page address that your team can say, type, and share easily.

Step 3: Turn on the public facility page

Use the switch for the public facility page.

Turn it on only when you are ready for people outside your team to open the page.

Step 4: Add the facility description

Write a short description in plain language.

Use two or three sentences. Explain what your facility does and why customers choose you.

Example:

Expected result

Visitors understand what your facility offers without needing to call first.

Step 5: Add services and amenities

Add the services you want prospects to see.

Common examples include:

• Climate-controlled storage
• Battery tender checks
• Detailing appointments
• Transport coordination
• Event preparation
• Secure access

Keep the list honest and easy to scan. Customers use this section to decide if your facility is a good fit.

Step 6: Choose which actions visitors can take

In Public facility page, review the switches and options for customer actions.

Turn on only the actions your team is ready to support.

1. Registration

   Turn on registration if prospects should request storage or send vehicle information from the page.

2. Marketplace

   Turn on marketplace if visitors should see cars, products, services, or memberships.

3. Vendor invoice portal

   Turn this on only if vendors should be able to submit invoices through your public page. Then follow Set up the vendor invoice portal before sending the link to providers.

4. Marketplace visibility

   Choose who can see marketplace content. Public means anyone can open it. Customers only means access is limited.

Expected result

Visitors see the right buttons and links for the next step you want them to take.

Step 7: Open the public page and review it

Open the public facility page from the link shown in settings.

Review the page as if you are a brand-new customer.

Check:

• The facility name is correct.
• The description is clear and friendly.
• The service list is accurate.
• The main button points to the right next step.
• Marketplace or registration sections appear only if you want them visible.
• The vendor invoice link appears only if vendors should use it.

Step 8: Check it on a phone-sized screen

Many prospects will open the page from a text message or mobile search result.

Open the page on your phone, or make your browser window narrow.

Check that:

• Text is easy to read.
• Buttons are easy to tap.
• Photos are not cut off in a confusing way.
• The most important action is visible without too much scrolling.

What success looks like

• Your public page has a simple address.
• The page explains your facility in plain language.
• Services and customer actions are accurate.
• Your team has previewed the page before sharing it.

Troubleshooting

What to do next

After the landing page looks ready, follow Set up customer registration if prospects should request storage from the page. If vendors should submit invoices through your public page, follow Set up the vendor invoice portal.